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Transparent Terms on Statements
Clearly defining the payment due dates have helped increase our payments. When accounts are not paid in the first 30 days, a past due statement goes out with bold details clearly stating the amount due. When no payments are received after sending the past due statement, a final notice is sent. These measures have streamlined our processes and helped recover more patient owed balances.
Past Due Messages
Streamlining our collection efforts by sending automated reminders for outstanding balances has significantly driven utilization for online payments. Promoting online bill pay to our patients has freed up our staff’s time. We’re more proactive in our collection efforts and have time to focus on resubmitting rejected insurance claims.
“POS has helped us provide a better experience for our patients by simplifying the payment process.” - Mason City Clinic
Practice Profile
Specialty: Multi Specialty
Number of Providers: 42
POS Customer Since: 2018
Software: GE Centricity
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