Best Practices for Dental Patient Statements

Popular software companies such as Eaglesoft and Dentrix use a standard format for their patient statements.

With POS Statement Processing we will redesign your statement using using POS proven best practices that will improve your A/R.

• Add “Dental Insurance Has Been Billed” declaration. This alleviates patient confusion. 
• Change “Amount Due” to “Patient Responsibility”. This eliminates the commonly asked “How much do I really owe?” question.
• Add a Due Date. Stating “Due Now” or “Amount Due Upon Receipt” has proven to be too ambiguous. 
• Put the Credit Card information in the top right section of the detached portion for easy access.
• Add a space for the 3 or 4 digit credit card Authorization Code.
• Put your colors and logo on the statement for branding purposes.
• Use the back side of the statement strategically – add frequently asked questions or other educational information.
• Add an Insert when you want to distribute new/different information.

POS Statement Processing is not the only solution to help collect patient-owed balances. POS Patient Payment Services also includes Online Bill Pay and Past-Due Notifications.

Click here to have a local Regional Territory Manager contact you.